资料简介: 1、Build Collaborative Relationships that Deliver value Competing for Scarce Customers 2、Great Relationships = Differentiation 3、Loyalty Leaders Grow Faster, Spend Less 4、CRM is Not New…Or is It? 5、“CRM is 90% half mental” Yogi Berra, CRM Consultant 6、Customers Define a Great Re...
资料简介: T and Organization LAB 1、iT and Organization LAB Digital Learning Dashboard in an University Conference paper 第四屆全球華人科技研討會(Singapore) GCCCE - 2000 Exploring the Framework of Knowledge Management on Campus Conference paper 全國計算機會議 (台北) NCS - 2001 Dec The e...